Refund Policy
Effective date: November 2, 2026
This Refund Policy applies to Inspose purchases made on our website: the Personal, Pro and Pro Plus subscriptions, billed monthly or annually, and the one-time Photoshoot Mode unlock. In-app purchases are refunded by Apple or Google.
Cancelling Your Subscription
You may cancel your subscription at any time from account settings. Cancelling stops future billing but does not automatically refund the current billing period — your plan remains active with full entitlements through the end of the period you've already paid for.
Monthly Plans
Monthly subscriptions are refundable within 7 days of a charge if you have not meaningfully used the plan's paid entitlements (for example, exceeding the free tier's active boards or event uploads). After 7 days, monthly charges are non-refundable, though you can still cancel to prevent future charges.
Annual Plans
Annual subscriptions are refundable on a prorated basis within 14 days of purchase or renewal. After 14 days, annual charges are non-refundable for the remainder of the term, but you may cancel to prevent renewal at the next billing cycle.
Changing Plans
Upgrading or downgrading between Personal, Pro and Pro Plus, or between monthly and annual billing, takes effect right away and is prorated: you're charged or credited the difference.
Photoshoot Mode Unlock
The one-time Photoshoot Mode unlock is refundable within 7 days of purchase. After that it's non-refundable.
How to Request a Refund
To request a refund, email support@inspose.com with your account email and the charge you're asking about. We aim to respond within 2 business days and process approved refunds to your original payment method within 5\u201310 business days.
Changes to This Policy
We may update this Refund Policy from time to time. Material changes will be reflected by updating the effective date above.