Refund Policy
Effective date: July 11, 2026
This Refund Policy applies to all paid Inspose subscriptions, including Photographer Pro, Client Pro, and Bundle plans, billed monthly or annually.
Cancelling Your Subscription
You may cancel your subscription at any time from account settings. Cancelling stops future billing but does not automatically refund the current billing period — your plan remains active with full entitlements through the end of the period you've already paid for.
Monthly Plans
Monthly subscriptions are refundable within 7 days of a charge if you have not meaningfully used the plan's paid entitlements (for example, exceeding the free tier's active boards or event uploads). After 7 days, monthly charges are non-refundable, though you can still cancel to prevent future charges.
Annual Plans
Annual subscriptions are refundable on a prorated basis within 14 days of purchase or renewal. After 14 days, annual charges are non-refundable for the remainder of the term, but you may cancel to prevent renewal at the next billing cycle.
Plan Switches and the Bundle
Switching between a single-role plan and the Bundle plan is prorated where our billing provider supports it; otherwise the change takes effect at your next billing cycle. No additional refund is issued for the time remaining on a plan you switch away from beyond the standard proration.
How to Request a Refund
To request a refund, email support@inspose.app with your account email and the charge you're asking about. We aim to respond within 2 business days and process approved refunds to your original payment method within 5\u201310 business days.
Changes to This Policy
We may update this Refund Policy from time to time. Material changes will be reflected by updating the effective date above.